Hire Terms & Conditions

• Order Confirmation: All rental orders are subject to confirmation by Replica Ltd. The Hire order acknowledgement provided will outline the rental period, fees, and other relevant details.
• Rental Period: The rental period begins from the date the Props are dispatched to the Customer or made available for pickup and ends when the Props are returned.
• Minimum Hire term is one week (7days). No refund is available for early return of the Props.
• Extensions: Any extension of the rental period must be agreed upon in writing prior to the expiration of the initial rental period. Additional charges will apply for extended rentals. Please note Hire extensions may not always be possible and it is therefore advisable to book items for the longest time you may require them or, if you need extend the Hire period, arrange this at the earliest possible convenience.
• Late Returns: Failure to arrange a hire extension, will result in a late return fee calculated on a daily basis.

• Rental Fees: The rental fees for the Props are outlined in the rental agreement and are based on the agreed rental period. These fees may vary depending on the nature of the Props, duration of the rental, and any special requirements.
• Hire fees: are applicable even if items remain unused.
• Deposit: A refundable deposit may be required to secure the rental of Props. The deposit will be refunded upon the safe return of the Props in their original condition, subject to any damage or late return fees.
• Order confirmation: All rental orders are subject to confirmation by Replica Ltd. An order is confirmed when Replica Ltd sends a written confirmation or receipt of payment.
• A copy of these terms and conditions will be made available to the Customer and are available on our website. The Customer is required to acknowledges these terms upon confirming the order.
• Replica may require the Customer to sign an acknowledgement of these hire Terms and Conditions.
• Payment Terms: Payment is due prior to or upon delivery/pickup of the Props unless otherwise agreed. We accept payments via Bank transfer, credit card or approved PO. All prices are exclusive of taxes, delivery, and handling fees.

• Collection : In the first instance we ask customers to Collect form our premises (unit 2 Asheridge Business centre, Asheridge Road, Chesham, HP5 2PT)
• Delivery: Upon prior agreement Replica Ltd can arrange delivery of the goods to an address specified by the Customer, either by a postal courier e.g Parcelforce or by dedicated couriers. Delivery charges will apply and vary dependant on the goods and location.
• Goods sent out via a courier (Parcelforce / TNT/ Private courier) : Replica Ltd are not responsible for late deliveries of Props following dispatch on the agreed date.. Should the Props arrive later than expected via courier, the items are not eligible for refund.  
• A reminder that Hire start date commenced from the goods leaving Replica Ltd not arrival with the customer.
• Return: The Customer is responsible for returning the Props by the agreed return date and time. Late returns will incur additional charges. Please inform the team at Replica Ltd at the earliest convenience of any late returns.
• All Props should be returned and re packaged in the same condition as they were received.
• Inspection: Upon return, the Props will be inspected by Replica Ltd within 2 days of return. Any damage or loss will be assessed, and the Customer will be charged accordingly.

• Authorized Use: The Props are to be used solely for the purpose specified in the rental agreement. Any other use without prior consent is prohibited.
• Quality: Replica offers high quality Replica items, customers hiring goods do so in the knowledge they should handle the good appropriately and return in the same state they were issued.

Care and Handling: The Customer agrees to handle the Props with due care and take all reasonable steps to prevent damage or theft during the rental period.

• Storage: replica food items should be stored appropriately to keep them safe from theft, loss or damage. They should be stored separately to edible food items to avoid potential confusion & harm.
• Handling: Props should be used indoors only unless otherwise previously agreed.
• Location: Props are hired to the agreed location unless otherwise previously agreed. Props should not be removed form the United Kingdom without explicit written consent from Replica Ltd and the appropriate insurance being arranged by the Customer.
• Prohibited Use: The Props may not be used in any illegal activities, hazardous conditions, or in a way that could cause damage to the Props or harm to individuals.
• Health & safety: Any item hired from Replica Ltd is not a toy or plaything. They are display Props and must not be ingested or used in any way that could pose a health or safety risk. The Customer agrees to comply with all relevant health and safety regulations when using the props
• The customer is responsible for ensuring that props are used in a manner that is safe for the public and does not pose any health or safety risk

• Hire ‘as seen’: Goods are hired as seen, and while we aim to provide high-quality replica props, customers should expect that items may show signs of wear and tear or slight variations from what is depicted on the website
• ‘Wear And tear’: Where applicable photos of any such wear and tear can be sent upon request prior to dispatch. Any question or queries regarding the state of the goods must be made prior to payment, after this point we will not refund any goods showing the outlined ‘wear and tear’
• Use: Customers are requested to outline use of hire items from Replica Ltd, please advise if you have a specific requirement, our team can direct you to the most appropriate items, offer alternative /draw your attention to key details of items to help result in a successful hire.
• Hire Catalogue: Props available for hire are decided by Replica Ltd and as such we reserve the right to change / edit our hire collection at any point but this will not affect the objects you hire once they have been agreed.

• Responsibility: The Customer is responsible for the Props from the time of delivery or pickup until they are returned to Replica ltd.
• Damage: In the event of damage, loss, or theft of the Props, the Customer agrees to pay for repairs, replacement, or compensation for the full value of the Props (Risk Value). The Risk Value is determined at the point of hire and may be adjusted at the discretion of Replica Ltd based on current market value or condition of the item at the time of return
• Risk Value, is the set value of the prop at the point of hire, Replica Ltd reserve the right to adjust this.
• Decision of charging the full risk value or damage /repair fees remains the decision of Replica Ltd and is final. A member of Replica Ltd will contact you to explain applicable fees, collect payment and a separate invoice will be raised for any charges.
• Should Replica Ltd deem that the full Risk Value is payble by the customer, the owenership of hire products remains that of replica Ltd. The charge covers the the cost for Replica Ltd to replace the goods and/ or carry out necessary works to repair/ recycle.
• Liability: Replica Ltd is not liable for any injury, damage, or loss that occurs as a result of the use of the Props by the Customer or any third parties.
• The Customer agrees to indemnify and hold harmless Replica Ltd from any claims arising from the misuse or mishandling of the prop.

• Cancellation: If the Customer wishes to cancel the rental, they must notify Replica Ltd at least 24 hours in advance. Cancellations made within 24 hours of the rental date may incur a cancellation fee.
• Termination: Replica Ltd reserves the right to terminate the rental agreement immediately if the Customer breaches any terms or conditions of the agreement.

• The Props and any related designs or materials are owned by Replica Ltd and are protected by intellectual property laws.
• The Customer agrees not to replicate, alter, or reverse-engineer any of the Props or related designs for any purpose, including reproduction or commercial sale.

Replica Ltd will collect and process personal data in accordance with applicable privacy laws. For more information, please refer to our Privacy Policy available on our website.

This Agreement is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from this Agreement will be resolved in the appropriate courts of United Kingdom.

• Amendments: Replica Ltd reserves the right to amend these Terms and Conditions at any time. The Customer will be notified of any significant changes.
• Severability: If any part of this Agreement is found to be invalid or unenforceable, the remainder of the Agreement will remain in effect.
• Force Majeure: Replica Ltd is not liable for failure to perform its obligations due to circumstances beyond its control, including but not limited to natural disasters, strikes, or government action or disruptions in supply chain

Hire Terms & Conditions

Version 1.0, Approved by the Director’s January 2025.