Who we are
Replica Ltd is registered with company number 04195528 registered address 342 Regents Park road, London, N3 2LJ. Trading address Unit 2 Asheridge Business Centre, Asheridge Road , Chesham, HP5 2PT
This privacy policy covers the activities and services of Replica Ltd and all trading styles of this company.
Replica Ltd is a ‘controller’ of your personal data and are referred to as ‘we’ ,’us’ or ‘our’ in this Privacy Policy
If you have any questions about this policy or how we handle your data, please contact our team at sales@replica.co.uk or by writing to our trading address above.
Overview
At Replica Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we use your personal data, how it is collected, stored, and processed, and your rights under the law.
Key Points:
- We only collect and use data in ways consistent with UK data protection laws (UK GDPR and the Data Protection Act 2018).
- We will never sell your personal information.
If you have any questions about this policy, please contact us at sales@replica.co.uk.
What information do we collect?
We only collect information necessary for conducting business effectively. This includes:
- Identity Data: Name, job title, business name.
- Contact Data: Invoice address, delivery address, email address, phone number.
- Transaction Data: Information about products and services purchased.
- Shipping Data: Such as EORI numbers.
- Technical Data: IP address, login information, browser type, operating system, URL, page interaction information, etc.
- Other Data: Information you provide about colleagues (with their consent).
How do we use your personal data?
We process your data for the following purposes, based on lawful bases under UK GDPR:
| Purpose of Processing | Lawful Basis |
| Supplying products and services | Performance of a contract |
| Managing your account and transactions | Performance of a contract |
| Communication regarding your order | Legitimate interest |
| Sharing data for shipment purposes | Performance of a contract |
| Sharing data for legal or compliance purposes | Legal obligation |
| Marketing (if opted in) | Consent |
We will never use your data for purposes unrelated to these lawful bases without notifying you first.
Marketing Communications
With your consent, we may send you marketing communications about new products or services. You can withdraw your consent at any time by:
- Clicking the “unsubscribe” link in our emails.
- Contacting us at sales@replica.co.uk.
We will never send you marketing information from third parties or engage in unlawful marketing practices.
Cookies
Our website uses cookies to improve user experience and functionality. These include:
- Strictly Necessary Cookies: Required for the operation of our website (e.g. login sessions).
- Analytics/Marketing Cookies: Which track browsing behaviour and are only used with consent.
When you visit our site, you will see a cookie banner asking for consent to use cookies other than strictly necessary cookies. You can manage your preferences or withdraw consent at any time by clicking the “Manage Cookies” link at the bottom of the site.
For details on cookies we use, please refer to our Cookie Policy.
Who Do We Share Your Data With?
We only share your data with trusted third parties to fulfill specific purposes:
- Couriers and customs agents for delivery and shipment purposes.
- Service providers for secure data storage, payment processing, or outsourced marketing.
- Law enforcement or regulatory bodies where required by law.
We ensure that all third parties comply with data protection regulations, including through data processing agreements.
How Long Do We Retain Your Data?
We retain personal data for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal, accounting, or reporting requirements.
Transaction and account data are retained for 6 years from the date of your last interaction, unless otherwise required by law.
You can contact us at sales@replica.co.uk to request deletion of your personal data, subject to any legal obligations we must follow.
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (subject to legal obligations).
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: At any time, for data processed on the basis of consent.
To exercise your rights, contact us at sales@replica.co.uk.
Requests may also be submitted by an authorised representative acting on behalf of the data subject, subject to appropriate verification of authority
How We Protect Your Data
We take data security seriously and implement:
- Password-protected systems with role-based access control.
- Firewall-protected data storage.
- Secure physical storage for archived data in locked cabinets.
- Encryption for sensitive information (where applicable).
We also regularly review our systems and train employees on data protection compliance.
Updates to This Policy
We may update this policy to reflect changes in the law or our services. The latest version will always be available on our website. This policy was last updated in December 2024.